Frequently Asked Questions

Everything you need to know about our outdoor gear and apparel.

How long does shipping take and what are the costs?

Standard shipping usually takes 3-5 business days. We offer free delivery on all orders over $50, while smaller orders incur a flat rate fee of $4.95.

What is your return policy for apparel?

We offer a 123-day 'No Quibble' return policy. If you aren't satisfied with your purchase, you can return it in its original condition for a full refund or exchange.

How do I track my order?

Once your order has been dispatched, you will receive an email containing a tracking link via our partner courier to monitor your delivery in real-time.

Are your products covered by a warranty?

Yes, all Alpkit products come with the Alpine Bond. This covers manufacturing defects for the reasonable lifetime of the product, ensuring your gear stays in action.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I find the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit during outdoor activities.